Shipping & Return Policy
At Sugar Poison Babe, every order is packed with love and care π
## Processing Time
Orders are usually processed within 1β3 business days after payment confirmation.
## Shipping Time
Estimated delivery times:
* United Kingdom: 7β14 business days
* International Orders: 7β21 business days depending on location
Shipping times may vary during holidays, customs delays, or high-demand periods.
## Tracking Information
π¦ Every order includes a tracking number so you can track your package anytime.
Tracking details will be sent to your email once your order has been shipped.
## Incorrect Address
Please make sure your shipping address is correct before placing your order. Sugar Poison Babe is not responsible for orders shipped to incorrect addresses provided by the customer.
## Lost or Delayed Packages
If your package is delayed or lost during transit, please contact us and we will do our best to help resolve the issue with the shipping carrier.
# Return & Refund Policy
We want you to love your order π
If there is an issue with your item, you must contact us within 48 hours of delivery with clear photos and your order number.
## Return Conditions
* Items must be unused and unworn
* Items must be in original condition and packaging
* No makeup stains, perfume smells, smoke smells, damage, or signs of wear
* Returns requested after 48 hours of delivery will not be accepted for hygiene, damage, and safety reasons
## Non-Returnable Items
* Worn or used items
* Dirty or damaged items
* Items with strong odors
* Sale or discounted items
## Refunds
Once your return is approved and inspected, refunds will be sent back to the original payment method.
Shipping costs are non-refundable.
## Important Information
Sugar Poison Babe reserves the right to refuse returns that do not meet our return conditions.
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β¨ Secure Checkout
π¦ Tracking Included On All Orders
π 7β14 Business Day Delivery
π Worldwide Shipping
π Safe Payments
π Limited Stock Available
Sweet. Toxic. Addictive. π
